Manage & cancel your plan

Your Churnbell plans (Free, Pro, Business) and their billing run entirely through Stripe — we never store payment data.

Booking an upgrade

1. Go to Billing in the app.
2. Click Upgrade on the plan you want (monthly or yearly — yearly saves 10%).
3. You are redirected to the secure Stripe checkout. Your plan is active immediately after payment.

Managing or cancelling your subscription

On the billing page, “Manage / cancel subscription” opens the Stripe customer portal — you are signed in automatically and can:

• cancel anytime (your plan stays active until the end of the paid period),
• switch between plans and billing intervals (the remaining term is prorated automatically),
• change your payment method,
• view and download all invoices.

What happens after cancelling?

Your account automatically falls back to the Free plan. Your endpoints and rules are kept; anything beyond the Free limits (e.g. multiple endpoints or Telegram) is paused until you upgrade again.

⚠️ Important: while a subscription is active, the account cannot be deleted — please cancel in the customer portal first. Details at Account & privacy.